Shipping And Delivery
vagabondvapors.com will ship via FedEx, UPS, or USPS to any of the 48 states (excluding Minnesota and Arkansas) comprising the United States of America, US territories and to US Military addresses (APO/FPO). We will ship orders within (3) business days after receipt of your order, subject to availability. Business days are Monday through Friday excluding federal or local holidays. In the event that an item cannot ship within the standard deliver time, it will be treated as ‘backordered’.ť This means that you will be advised of the delay and will have the opportunity to cancel the order. vagabondvaporscom will ship most orders via USPS. This policy is subject to change at any time and without notice. vagabondvapor.com will determine the carrier to be used at their sole discretion.
Customer Satisfaction is of utmost importance at vagabondvapors.com. If you are dissatisfied with merchandise purchased through vagabondvapors.com for any reason, you may return the item within 30 days from the time of the order. For sanitary reasons, and the overall safety of our Customers, we cannot accept returns of Filter Tips. At your option, you may receive a full refund, excluding shipping cost, or a replacement item for unopened E-Liquid. Opened E-Liquid can only be exchanged for a product of equal value. The process is very simple and straightforward:
1. Contact us via our Support Page and request an RMA #. Repackage the item including all original parts, packing material, instructions, etc. Within reason, this means that everything must be returned exactly as it was sent to you. Poor repackaging or the return of damaged merchandise could result in refusal of your return and loss of any refund or replacement item.
2. Include a copy of the original Packing List in the package, and indicate whether you would like to be refunded for the item, or a replacement sent out.
3. Ship the item (at your expense and your choice of carrier) to the address with which you were provided on the original Packing List that was sent with your item.
4. If you are to receive a refund, it will be issued by Vagabond Vapors LLC. when the returned item has been received in satisfactory condition. Refunds will be processed within 10 business days of receiving the items.